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Customer Service
Our business hour is between 9:00 AM-5:30
PM PST M-F. you can E-mail us at: acubest3000@gmail.com
Domestic orders (US only)
We accept
Visa and MasterCard
International Orders (Outside US)
You
may send a e-mail to acubest3000@gmail.com with your
shipping information and the item you wish to purchase. We will calculate the
total cost (including the shipping fee which you need to prepay) and send you a
invoice with the payment methods.
Shipping
We will send out the order as
soon as we receive the payment. Most orders are shipped within 2-3 Business
days of receiving the order. Delivery times vary depending on your shipping
location. In the event of delays, we will attempt to contact you by phone or
mail.
The majority of our domestic orders
are shipped via UPS. Most in-stock items should arrive on your doorstep 2 to 9 business
days after receipt of your order. If you use the Expedited shipping
option, your products should arrive on your doorstep 2 to 5 business days after receipt of your
order.
Return Policy
A&A
Medical Supplies, Inc. has a 30-day return policy.We ship out all the packages
by UPS. To return an item to our company, please follow the steps
below:
Notify us first of your intent to return and item through e-mail. Be
sure to include relevant information such as Product name, Invoice # and reason
for return. Our Returns Department will then contact you . Send package back to
the address provided. All return shipments are self-funded and will not be
reimbursed by us. Please make appropriate shipping method choices
accordingly.
We cannot refund your original shipping charges. The returned
merchandise will be credited to your credit card or Paypal
account.
Send
your returns to:
A&A Medical Supplies,Inc. Websale Dept.
13668 Valley
Blvd. Unit# F-2 City Of Industry, CA 91746
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